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Covid-19 Customer Notice

Covid-19 Customer Notice

Find out more about Covid-19 Customer Notice

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Covid-19 Customer Notice
Last updated: May 1, 2020

How We Are Responding to Covid-19

Covid-19 has led to drastic changes to everyday life for us all, especially people with mobility impairment. We understand that many of our customers live alone or in challenging circumstances that are significantly impacted by the Coronavirus pandemic. 

Following Government guidelines, we encourage people to stay at home wherever possible and keep outdoor activity to a minimum. However, if you are dependent on your mobility aid we want you to know we are here for you. We have made changes to how we work to mitigate risks posed by the virus outbreak and continue to provide necessary services.

The key provisions we have made are outlined below and include;

  • Face masks and gloves will be worn at all times during call-outs or home visits. 
  • 2M social distancing will be observed at all times. 
  • Inspections, repairs and servicing will be completed outdoors, without the need to enter your home. 
  • Bank transfers are available to make cashless payments. 
  • All items will be carefully cleaned and sanitised with an anti-bacterial disinfectant before any sale or test drive.   
  • Viewing and collection are still available by appointment for sales, on the condition social distancing is observed. 

We will continue to update this notice over the coming weeks as we endeavour to adapt to the challenges presented by Covid-19.

We are available by phone to speak with should you have any questions. Contact us on 07858 707165 for help. 

This is an opinion based article and is intended for informational purposes only. Errors, omissions, and amendments are to be expected.  

Copyright © 2019-2020 All rights reserved. Copying or reproduction in full or in part is strictly prohibited. 

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